You do NOT have to come to Colorado to be fitted. You are always invited to come here, but it is not necessary. 90% of our customers do not come here for a fitting. The majority of our customers purchase without a test ride, and are always very happy with their purchase. We have lot’s of fitting options including DIY or using a local bike fitter in your area. What we typically do is have you take your own measurements based on the instructions from this page: MEASUREMENTS Just be sure someone can help you with the measurements for accuracy. Also, I suggest doing each measurement 3 times so you know if you are getting the same answer each time. Lennard will analyze your measurements and advise on any of the non-custom options, or design a custom bike for you. He is really good at picking out errors in the measurements, so if something is done incorrectly, he will notice. We’ve only had one or two instances where the customer got the bike and the fit wasn’t perfect. Each of those instances resulted in small adjustments such as a shorter stem, or different length cranks. We have been fitting customers for bikes remotely for over 30 years, and you can be pretty sure that if we send you a bike, it’s going to fit very well, and you will love the way it rides and performs.
If you want to work with a bike fitter in your area, we are happy to work with them to design your bike. Click here for a list of fitters that we have worked with in the past.
We do guarantee the fit of our custom bikes. So if we build you a custom bike that doesn’t fit, we’ll make you another one. The non-custom bikes, you can return for a 10% restocking fee if the bike doesn’t fit and it is still in new condition.
You are, of course, welcome to come to Boulder and test ride bikes and have Lennard measure you personally. That is definitely the absolute best way to do it, but most people don’t have the time to do that. It always works out very well.
